Support
Report a problem from the app
The quickest way to report a bug is from inside CropTender, because the report includes a screenshot and the technical details we need to find the problem:
- iPhone: go to Settings → Report a problem. You can also take a normal screenshot on any screen, and CropTender will offer to report it.
- Web: click Report at the bottom of the sidebar, or on a phone browser, tap the report button.
You can read our replies under Settings → My reports in the web app. See the privacy policy for exactly what a report contains.
Common questions
What is CropTender?
A garden planner for home gardeners. Lay out your beds, add what you’re growing, and CropTender builds a weather-aware schedule of sowing, watering, care and harvest tasks that you can tick off in the garden with one thumb. It works on iPhone and in any web browser, with the same account.
Can I sign up?
CropTender is in a private beta. Sign-ups are open to invited testers, using the email address their invite was sent to.
I forgot my password
On the sign-in screen (web or iPhone), tap Forgot password?and we’ll email you a link to choose a new one. If it doesn’t arrive, send us a message below from the email address you signed up with.
How do I delete my account?
Send us a message below using the email address you sign in with, and ask us to delete your account. We delete the account and all of its gardens, history and bug reports within 30 days and confirm by email.
Why does CropTender ask for my ZIP code?
To get your local weather and your garden’s time zone, so watering and planting dates fit where you live. CropTender doesn’t use your phone’s GPS.
Contact us
For help, feedback, data requests or to delete your account: